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Privacy and consent

Use and Disclosure of Information

NQ Enable only holds information for the primary purpose it was given. It is not to be used or disclosed to another party for a secondary purpose unless one of the following applies:

  • the person has agreed

  • the person would expect NQ Enable to use or disclose the personal information for the secondary purpose as it relates to the primary purpose

  • it is required or authorised by law

  • a permitted general situation exists (as per the Privacy Act 1988)

  • a permitted health situation exists (as per the Privacy Act), in which case, steps must be taken to de-identify the information before it is disclosed

  • NQ Enable believes that the use or disclosure of the information is necessary for an enforcement related activity (e.g. Federal Police, Immigration, ATO)

NQ Enable takes steps to protect the information it holds against misuse, interference, loss, unauthorised access, modification or disclosure.

These steps include password protection for electronic files and securing paper files in locked cabinets.

When information is no longer required it is destroyed, deleted or de- identified in a secure manner, unless NQ Enable is required by law to keep the information.

 If a person asks for access to their information held by NQ Enable, the Service will allow access unless there is a reason under the Privacy Act or any other law not to give access to the information. These reasons may include:

  • a serious threat to the life, health or safety of any individual, or to public health/safety 

  • it would impact on the privacy of other individuals

  • the request is frivolous or vexatious

  • the information relates to existing or anticipated legal proceedings

  • it would prejudice negotiations with the individual

  • it would be unlawful

  • denying access is authorised by law

NQ Enable will respond to the request for access to the personal information within a reasonable time and will give access in the way requested by the person, if it is able to do so.

Use and Disclosure of Information: Feature
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